For returns, please contact our Service Team.

Your shipping confirmation will contain a link where you can check the status of your delivery at any time.

All our products are in stock and ready for immediate shipment. The average delivery time within Germany is 2-5 days.

You can view the corresponding shipping costs here.

We ship our goods within Germany with DHL GoGreen.

Tea should be stored in a cool place, protected from light and drank before the expiration date. For storage, we recommend our tea tins, which can be refilled in an environmentally friendly way.

In General, the caffeine content of a tea can not be measured exactly, since the release of caffeine depends on numerous factors (e.g. the preparation). Our service team will be happy to advise you.

In General, herbal teas do not contain caffeine.

We guarantee that the tea will keep for at least 2 years and can be brewed safely according to instructions. The best-before date is printed on each package.

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As we are not a company with medical background, we do not want to make any statements about the health benefits of our teas and hope for your understanding.

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The majority of our teas come from organically certified cultivation. The varieties without a certificate are mostly sourced from small tea farms that produce your teas in the traditional way and usually cannot afford certification. We are committed to supporting these tea farmers.

In general, we do not have individual components of our products in stock, but will be happy to support you if required. In these cases, please contact our service team.

in these cases.

Almost all our accessories can be safely washed in the dishwasher. We do not recommend this for special ceramics such as open-pore materials. You will find a cleaning recommendation on all our product pages.